We value your privacy.

Information we collect

We collect only the information we need to give you a great service: details you share with us, such as your name, email, phone number and project information, and limited technical data like your IP address and browsing activity collected through cookies for analytics. If you use our Print Studio and request a quote, we receive the logo file and preview image you send with it.

• Contact details (name, email, phone) when you reach out
• Project details and files you share with us
• Website usage data (cookies, IP address, browser type) for analytics

How we use your information

We use your details to answer enquiries, follow up on project discussions, send proposals or invoices and deliver our services. We may analyse anonymised behaviour to improve our website. You only receive marketing emails if you opt in, for example by subscribing to our newsletter or downloading a free mockup, and you can unsubscribe at any time. We never sell or trade your personal information.

Tools on this website

Our free tools run in your browser. The Instagram grid planner never uploads your images. The Print Studio only sends your logo to us if you choose to request a quote. The SEO audit fetches the public page you enter to check it.

Cookies

Cookies are small files stored on your device that help us understand how you use our website, such as time on page or device type. You can disable or manage cookies in your browser settings; most of the site will still work.

Third-party services

We use trusted third-party tools to run our business, such as website analytics, email delivery, hosting, project management and payment providers. They only receive the data they need and must protect it.

• Google Analytics (website insights)
• Email delivery and hosting providers
• Payment processors (invoicing)
• Cloud platforms (project collaboration)

Your rights

Your data belongs to you. You can ask to see, correct or delete the personal information we hold, withdraw consent or opt out of communications at any time. Email us at sales@9inesolutions.com and we'll help.